Frequently Asked Questions​

​​Ordering with Northumberland Delivered Goods is fast and easy. Simply call your favourite restaurant, place your order, and we'll bring it to your home or place of business!  Unlike many other delivery services, we ensure our staff are friendly and conscientious.  Other companies simply hire online and pay a few dollars per delivery so they typically obtain non-committed employees.  Northumberland Delivered Goods hires only the best and brightest.  Our staff go through a thorough interview and background screen.  Our staff are uniformed and professional so our drivers are as secure as our websites.  Our objective is not to just be the best restaurant delivery service but also the most dependable.

Restaurant Home Delivery (like Grub Hub or Uber Eats) 
We can deliver your favourite restaurants or drive-thru & fast food type spots right to your door in a timely manner.  We don't suggest this option for job-site delivery because, even though we are fast and prompt with our deliveries, we cannot guarantee that it will be there at the beginning of your lunch site.  
Fee- $6.99

Where do you deliver? 
Service Locations : ​

 Cobourg, Ontario and surrounding areas
  If your area is not listed please give us a call or send us a message on our Contact Us form and we will do our best to accomodate!

**When filing out Contact Us form, or sending email please ensure you are including proper info (ie. correct email address) or we can't respond to your requests** 

When are you open? We are open Monday-Thursday  10:00 AM - 9:00 PM, Friday & Saturday 10:00AM - 10:00PM for Restuarant Delivery. Grocery Delivery is available from 10:00 AM - 12:00 AM & 2:00 PM - 4:00 PM Monday-Saturday 

How does it work? You simply place your order with your favourite restaurant and ask them to give us a call.  Take-Out delivery times will be based on traffic and business but we usually get your food to you within a half hour to one hour. For drive-thru or other fast food type spots (Mucho, Subway, Popeyes, McDs) you can call or email us, but please be as specific as possible. We will pick it up and drop it off to you. You will be able to pay by Visa, Mastercard, American Express, Discover, Debit Cards, or cash.

What if there is a problem with my order?  If there is a problem with the delivery, just give us a call at 
888-601-6556 or use the Contact Us form above and we will do everything in our power to resolve any issue.  

Do you do grocery delivery or errand service?  We do!  Please see our tabs for grocery delivery and errand service.  Place your order and we will contact you to confirm your order and establish a delivery time.  If requesting errands, please explain what you are errand you would like us to complete and we will contact you with a quote.

Is my information secure?  We do not sell or share any personal information of our customers and each checkout is done on e-commerce secure servers. 

If you have any other questions please don't hesitate to send us a message on our contact us form.